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Medical Hospital Pro 1.1.1 - no demo content

Dear support team,

I bought your theme bundle a few days ago.
Unfortunately I have minor problems with the "Medical Hospital Pro" theme.

Your documentation is generally very good, but unfortunately it doesn't work for me and I don't know what to do next.

I'll start at the beginning:
Download bundle, ok.
Paste Medical Hospital Pro into Wordpress, ok.
Install plugins, ok.
Activation also ok.
Unfortunately I cannot install the fetch demo content because I don't see it at all to install it, the button or the installation file is missing.
"Appearance >> Customize >> Theme Settings >> Highlights" -> I don't have a "Highlights" button.
Also "sliders", "services" and "pricing" are not shown to me when I edit the theme, I don't know what I'm doing wrong, I'm sorry.

My website is praxispan.ch and my host is hosttech.ch, and I apologize for any linguistic errors, I am using a translator to help.

Thank you for your patience and help, preferably step by step. If that still helps you, my thoughts were still whether there might be an error within the zip file of the theme or whether it is no longer fully compatible with the latest WordPress updates, but you know that better than I do because I am in WordPress I'm still a beginner.

Thank you very much and have a nice evening!
Samy

Uploaded files:
  • theme_settings.png
  • license_status.png
  • plugins.png
  • no_demo.png

Hi,

Thank You for choosing us!

If you want we can review the issue, for that make a user for us assign administrator role and send us the username and password with the site URL on support@themesglance.com

Thank You

Hello Shop Manager,

Thank you very much, I have sent an email to you!

Have a nice day!
Samy

Hi,

We have received your email and we have provided the solution to you.

Many Thanks!

Great job, everything works great!
Many many thanks!

Best regards
Samy

You're Most Welcome!

Having the exact same problem with this theme

 

Upload and Activate Medical Hospital Pro Posttype and Contact Form 7 plugin then run demo importer to display demo contents

 

No button to run importer

Hi,

Kindly please send your login details at support@themesglance.com

So that we can check the issue.

Many Thanks!