Quote from Shop Manager on March 31, 2019, 10:42 pm

Hi,

Thank You for choosing us!

Could you please elaborate the issue you are having?

So that we could help you.

Little more information about the issue will help us to provide a better solution for you.

Thank You

 

Quote from stseo on March 31, 2019, 11:32 pm

Yes, when I enable to popup to show. it doesn't show or load.

 

Here is the popup plugin url

 

http://www.timersys.com/free-plugins/social-popup/

Quote from Shop Manager on April 1, 2019, 4:43 am

Hi,

please refer the documentation provided by them to use the plugin.

Or call there support team about the issue.

If you have any other issue please let us know.

Thank you

Quote from stseo on April 1, 2019, 1:30 pm

I find your response inappropriate, of course I had read the documentation. I am an experienced developer. I have tried other popup plugins and none work on this theme. They work on other themes. Please give a proper response rather than trying to fob me off.

Quote from Shop Manager on April 1, 2019, 10:52 pm

Hi,

Sorry for the inconvenience caused to you.

You need to provide us the description of what issues you are getting the while using the plugin.

If you want we can review the issue, make a user for us assign administrator role and send us the username and password along with the URL at [email protected]

Thank you